Blog posts

How can I reopen a resolved Support ticket?

To reopen a resolved support ticket, all you need to do is to add to press Mark as Unresolved button in the top bar of your resolved support ticket.

How can I mark all my tickets as resolved?

How can I mark all my tickets as resolved?

You can mark all your support tickets as resolved using the checkbox button in your support desk. Even if you once mark your query as resolved, you can re-open it later through your support ticket page.

How can I mark a ticket as resolved?

How can I mark a ticket as resolved?

You can mark your support ticket as resolved from your Support ticket page. You’ll find this button to mark your query as resolved. Even if you once mark your query as resolved, you can re-open it later through your support ticket page....

How will I know that my support ticket have been updated?

When a new response will be added to your support query, you will get notification through email and your timeline story. Please check your email preferences to ensure that you have not turned off support emails. If you are not a member of Toufee...

How can I check my existing Support Tickets?

How can I check my existing Support Tickets?

If you are an existing member of Toufee, you can access your Support tickets through your Support Desk in member’s area. If you are not a member of Toufee you can check the status of your support ticket using the Check Status of my Query...

How can I contact Toufee Support?

How can I contact Toufee Support?

All our members can access Toufee Support desk through Support Desk link in the main menu of their member’s area. Support desk offers a consolidated search through FAQs, Blog, Tutorials, members Projects and Tickets along with options fo...

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