Blog posts

How can I get a PDF copy of my Invoice?

All modern Operating System provide options for printing to PDF. To learn more about how you can print as PDF for your operating system please follow these links http://www.digitaltrends.com/computing/print-pdf-windows/ http://osxdai...

How can I get an Invoice for my Payments?

How can I get an Invoice for my Payments?

You can generate an Invoice for your existing transactions through My Billing page in your member’s area. To generate an invoice click on this button in front of the payment for which you want to generate an invoice. You can print your...

Where can I find my Payment details?

Where can I find my Payment details?

You can find all the details of your existing subscriptions through My Billing menu item in your member’s menu. As you can see on this page you’ll find all the details about your existing subscriptions, including every transaction...

Does Toufee Support Paypal?

Yes. Paypal is Toufee’s default payment processor. You just need to click the “Buy Now” button on the pricing page to pay through paypal.

I do not have a Paypal Account, can I pay through Credit Card?

Yes. Toufee support credit card payments through CCNow. You can use your Mastercard, visa and American Express cards to create your subscriptions. To Pay with a credit card please select “Use alternate payment method (Credit Card)” opt...

How can I manage my Subscriptions?

As all your subscription with Toufee are created directly with payments processor (i.e, Paypal or CCNow) you can manage your subscription directly by contacting these payment processors without any need for Toufee’s involvement. Also, you can...

How secure are Payments made to Toufee?

Payments made to Toufee are 100% secure. We use site wide SSL encryption to ensure your data is always secured. Also, we never store your billing data at our end. Also, we have 10+ years of experience to ensure your data safety.

What are the advantages of Paying Yearly?

When you are paying yearly for Toufee, you can save upto 38% over our monthly pricing. In effect you’ll need to pay for less than 8 months to get access to Toufee for a full year. An additional advantage is that you’ll be safe from any...

What are the advantages of upgrading to a Business Account?

Toufee Business account, provides you access to all features of Toufee without any restriction. Apart from all the Power Account features, you’ll also get Advanced WYSIWYG Editor Unlimited Projects Unlimited Submission...

What are the advantages of upgrading to a Power Account?

Toufee Power account offers a lot of advantages and flexibility over a free account. With a Toufee Power Account, you’ll get:- Full length videos Access to Pro only themes Access to Pro Bonuses 25 Projects / mon...

Why are certain features missing from my Free account?

A free Toufee account is only meant for casual users and to give you an idea of what you can achieve using Toufee. If you are seriously planning on using toufee for your videos, we highly recommend you to upgrade to a power or business account. Th...

How can I use tags?

How can I use tags?

You can use tags to help you quickly search your projects and resources. You can use Toufee’s integrated search to quickly find items using tags. Clicking on search tag from anywhere in member's area will take you to search resu...

What can I find with Search?

What can I find with Search?

Toufee’s integrated search is meant to help you find all relevant resources in one single place. The integrated search will look into Articles, FAQs, Blog Entries, tutorials, tours, your tickets and projects. For any search term, one tab wil...

How can I reopen a resolved Support ticket?

To reopen a resolved support ticket, all you need to do is to add to press Mark as Unresolved button in the top bar of your resolved support ticket.

How can I mark all my tickets as resolved?

How can I mark all my tickets as resolved?

You can mark all your support tickets as resolved using the checkbox button in your support desk. Even if you once mark your query as resolved, you can re-open it later through your support ticket page.

How can I mark a ticket as resolved?

How can I mark a ticket as resolved?

You can mark your support ticket as resolved from your Support ticket page. You’ll find this button to mark your query as resolved. Even if you once mark your query as resolved, you can re-open it later through your support ticket page....

How will I know that my support ticket have been updated?

When a new response will be added to your support query, you will get notification through email and your timeline story. Please check your email preferences to ensure that you have not turned off support emails. If you are not a member of Toufee...

How can I check my existing Support Tickets?

How can I check my existing Support Tickets?

If you are an existing member of Toufee, you can access your Support tickets through your Support Desk in member’s area. If you are not a member of Toufee you can check the status of your support ticket using the Check Status of my Query...

How can I contact Toufee Support?

How can I contact Toufee Support?

All our members can access Toufee Support desk through Support Desk link in the main menu of their member’s area. Support desk offers a consolidated search through FAQs, Blog, Tutorials, members Projects and Tickets along with options fo...

Can I delete a submission profile?

Can I delete a submission profile?

No. You can’t delete a submission profile, but you can deactivate it from My Login Profiles page. Deactivating a profile will make it inert and it will stop featuring in Submissions. To deactivate a submission profile you need to acce...

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